Premier Orthodontics - Natomas

Tracy Hernandez Edited a month ago

I can't say enough good things about Premier Orthodontics. They have been so helpful throughout my son's treatment, and we've had such a great experience. His teeth look absolutely beautiful, and we're so happy with the results. Dr. Mayweather is incredibly talented and does amazing work. Carmen at the front desk is always so cheerful, welcoming, and helpful every time we come in. She truly goes above and beyond. The manager, the treatment coordinator, and the entire team work so well together and genuinely care about their patients. If you ever have questions or concerns, just communicate with them. They're always willing to work with you and do what they can to help. I highly recommend Premier Orthodontics to anyone looking for quality care and an amazing team!

Ирина Стрельцова 3 months ago

The staff is professional and attentive. Our doctor is very observant and thorough during examinations. He carefully monitors my child’s progress and promptly adjusts the aligners when needed. We’re satisfied with the service.”

Eboni Young 3 months ago

My family had the pleasure of working with The Premier Orthodontics team to begin my daughters braces journey. We had been to several different Orthodontist in the Sacramento area and to no avail in trying to get my child braces, everyone made empty promises but never truly delivered or because of our insurance they pushed us out the door! At Premire Orthodontics, Xotchil Sanchez the Treatment Coordinator treated us like family from the moment we walked in! From the beginning the she made sure we understood the process and what to expect in both treatment and my payment options, as a single Mama that one is important making sure it fits within my budget. Dr.Mayweather who came in during our consultation and conversation and gave myself and my daughter a complete and through run down of what the treatment plan is and the length of time it will take to complete. As well as answered all our questions and gave us insight on next steps. Jesse at the front desk amazing 👏🏾 she is the next step in the process which is guiding you through the process of signing and completing the contract to be sure you understand what not only our responsibilities are as a family but also Premier Orth

Lopez K 4 months ago

Unprofessional, from office carry on personal conversations in front of the patients. High volume of patients and appointments take months to get. But they will gladly take your money. If you could get your kid braces else where I would def do so and not get stuck in a contract with unprofessional staff and management. Jessica was the only helpful staff member. But she can only do so much. Not many options for colors and they seem to use cheap materials or inexperienced staff because we follow the diet and brackets still fell off not to mind you the day he got his braces on they tried to leave a wire poking in his mouth . Doctor is nice but very brief

Sophia De Anda 5 months ago

TERRIBLE COSTUMER SERVICE!!!!!!! Look somewhere else So far, my experience has been very disappointing. My daughter has been receiving treatment here for about a year, and as a parent, I want to be informed and involved in her care. I even left work early to attend an appointment so I could ask a few questions about her treatment. Unfortunately, the interaction with the dentist, MICHAEL MAYWEATHER, was discouraging. When I asked my first question, the response was minimal. I waited until he finished working before asking another question, but his reaction made it clear he was annoyed, even glancing at his assistant before giving a very short answer. After that, the atmosphere felt tense and uncomfortable. It’s difficult to communicate in that kind of environment. There is very little explanation or education provided about the treatment, and information feels rushed and incomplete. As a healthcare provider, especially in orthodontics where long-term care is involved, it’s important that patients and parents feel informed, respected, and included in the treatment plan. Unfortunately, that has not been my experience here. Communication has consistently felt limited and unhelpful. In